Tuesday, January 7, 2014

Finally 2014! Buehler Companies is your Moving choice!

It’s finally 2014 and Buehler Companies is extremely excited for the upcoming year. We have been growing as a Moving Company and we are hoping that we will continue to grow. Not just for business reasons, but also internally as we strive to make as many improvements to our services to ensure that we define quality.

One of the biggest things that we have been working on was our “Willingness to recommend” score from Mayflower Transit and United Van Lines. We are happy to announce that our scores have been improving vastly throughout the year. We have amped up our Customer Services team with the added tools that they needed to make moving a lot easier for our customers.

Buehler Companies is proud to say that we have increased productivity in the office by upgrading all of our computers so that we can have a quicker and more reliable response time. We understand that your items are in our care and having fast answers is a must.

We have taken the questions out of the equation! Our sales staff has been provided with a list of commonly asked moving questions so that they can answer everything up front before you move. This also helps our customers to feel informed. I believe that’s a win for everyone!

The crews are now being graded! We wanted to make sure that our moving crews were doing the best possible job for you that they can. So now, we are asking every customer to fill out a moving survey and let us know how we are doing. Your opinion matters more than anything to us and helps us to identify where we need to make improvements.

We have also implemented a new process for claims. Last year, we realized that we needed to have a process in place that not only made handling claims easier, but also to ensure that our customers are satisfied with how that claim was handled. So we hired Pam Fischer and she has made a major impact on claim resolution for our company. She handles each and every one of our customers with care and a professional manner. We are proud to have her on our team.

Our Social Networking has also increased. We are having a lot of fun on Facebook, Twitter and Blogger. A lot of people say “You are doing all of that for a Moving Company?” and the answer is yes! We care about our customers, online presence and helping people.

Every day, we are looking for new ways to help you though your moving process. We have been working on making hints and tips as well as checklists to get your though the process a lot smoother and with less of a headache.

Feel free to contact us if you have any questions at all regarding this incident.

Buehler Companies (Denver Office)
(Google Plus Page)
3899 Jackson Street
Denver, CO 80205
303-388-4000
Denver Office Moving Website

Buehler Transfer and Storage (Fort Worth Office)
(Google Plus Page)
633 Mony Street
Fort Worth, TX 76102
817-624-8466
FortWorth Texas Moving Office

Manitou Express – Mountain View Moving (Colorado Springs Office)
(Google Plus Page)
2545 Carmel Drive
Colorado Springs, CO 80910
ColoradoSprings Moving Company

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